Executive Summary of Burbank Boards Essay -- Burbank Boards Business M

Executive Summary of Burbank Boards TABLE OF CONTENTS EXECUTIVE SUMMARY 3 PROBLEM DEFINITION 4 NEW SYSTEM OBJECTIVES 6 NEW SYSTEM CONSTRAINTS 7 NEW SYSTEM PERFORMANCE CRITERIA 8 TEXAS INSTRUMENT - COMPOSER 9 ENTITY-RELATIONSHIP DIAGRAMS 10 ACTIVITY HIERARCHY DIAGRAMS 11 EXECUTIVE SUMMARY Introduction Current System New System  · objectives  · recommendation  · advantages of new system  · how it will solve problems  · implementation  · tools used to document the new system ie.. ERD PROBLEM DEFINITION The main problem at Burbank Boards: Management has not continued to use an out-dated computer based system without realizing the importance of using efficient information systems to gain a competitive edge. Symptoms of the problem at Burbank Boards: 1. Redundacy of effort  · Telemarketing operators enter order data on sales order forms and then key much of the same data into their terminals.  · Buyers fill out Purchase Order Requisition forms and then data entry operators key in the same data.  · Manufacturing orders are placed using paper forms and this data is then keyed into the computer. 2. Poor responsiveness of the system  · Customer orders are not filled as they are received. Instead they are held until the order batches are processed by the order entry, inventory, and billing systems.  · Buyers are notified of the need of raw material replenishment the day after the computer detects that the reorder point has been reached. 3. High credit risks  · The current credit classes have resulted accepting several poor credit customers and in turn, several bad debts have been incurred. 4. Lack of production standards and controls  · Production workers often do not accurately record start and completion times for their jobs sheets.  · The production schedule prepared by production planning and control is only a close approximation to what can be expected. 5. High buyer turnover  · It is extremely difficult to train new buyers who need to be highly skilled at negotiating. Lack of sufficient information may lead to poor purchases.  · Low morale could be contributing to the high turnover. Loss of a buyer leads to loss of valuable experience and expertise that is hard to compensate for. 6. Delayed deliveries by suppliers  · Late delivery dates have caused the company to reschedule... ... will be listed in this report. This type of report is important when the structure of the entities are being developed, and later when they are being coded. Heavy documentation of those areas is necessary to ensure cohesion and consistency throughout the use of the entities. Activity Hierarchy Diagrams Activity Hierarchy Diagramming (AHD) identifies the lowest-level processes of interest to the business through decomposition. AHD shows levels of increasing detail for each function and process until activities decompose to the lowest level (elementary processes). A process is a defined business activity whose executions may be identified in terms of the input and output of entities of specific types. Analyzing business activities independently of data helps you understand:  · The activities of the business  · The nature of information required and produced by these activities, independent of the organizational structure and the existing information systems An accurate and complete activity model lays the foundation for subsequent system design and implementation efforts. More specifically, the upcoming phases require this information in one form or another.